View Past Agenda | The Police Recruitment and Retention Summit | A FRA Conference


The Police Recruitment and Retention Summit
February 20-22, 2024
Las Vegas

Past Agenda

Tuesday - February 20, 2024

3:00 PM 7:30 PM

2:00 PM 6:30 PM

1:00 PM 5:30 PM

12:00 PM 4:30 PM

9:00 PM 1:30 AM


4:00 PM 5:15 PM

3:00 PM 4:15 PM

2:00 PM 3:15 PM

1:00 PM 2:15 PM

10:00 PM 11:15 PM

Pre-Conference Workshop Part 1: Stand Out in a Crowded Room: Maximize your In-Person Recruitment Efforts for Success

  • Select the best visual look for your department when creating or improving your booth, including color schemes and branding  
  • Explore additional opportunities including video presentations, attractive give away items, and printed materials 
  • Identify the best recruiters to represent your department at in-person events and educate them on the best ways to attract and interact with potential candidates 
  • Analyze which events are best suited for your department to attend, and think outside of the box with unique events that may be beneficial 
  • Monitor the success of each event to eliminate the those with poor return on investment 


Nikki Woodrow, Sergeant, Law Enforcement Training Center 

Wichita Police Department 


Erin Wannow, Sergeant

Sedgwick County Sheriff’s Office 


*Additional Registration Required

5:15 PM 5:45 PM

4:15 PM 4:45 PM

3:15 PM 3:45 PM

2:15 PM 2:45 PM

11:15 PM 11:45 PM

Networking Break

5:45 PM 7:00 PM

4:45 PM 6:00 PM

3:45 PM 5:00 PM

2:45 PM 4:00 PM

11:45 PM 1:00 AM

First Impressions: Are Your FTO's Helping or Hampering Your Recruiting & Retention Efforts?

  • Discuss the impact your Field Training Unit has on new officer's perceptions of your agency
  • Assess the importance in preparing new officers to provide quality service to their community
  • Examine the steps needed to utilize the FTO Program to instill and promote positive organizational culture
  • Analyze strategies for agencies to be proactive in developing a positive organizational culture
  • Evaluate your own agency's FTO Program against national best practices

Graham Tinius, INCI, Master Field Training Officer 



*Additional Registration Required


7:00 PM 8:00 PM

6:00 PM 7:00 PM

5:00 PM 6:00 PM

4:00 PM 5:00 PM

1:00 AM 2:00 AM

Networking Cocktail Reception

Join us for drinks, hors d’oeuvres, and face-to-face networking with peers.

Wednesday - February 21, 2024

10:45 AM 11:45 AM

9:45 AM 10:45 AM

8:45 AM 9:45 AM

7:45 AM 8:45 AM

4:45 PM 5:45 PM

Registration and Networking Breakfast

10:45 AM 9:30 PM

9:45 AM 8:30 PM

8:45 AM 7:30 PM

7:45 AM 6:30 PM

4:45 PM 3:30 AM

Exhibit Hall Opens

11:45 AM 11:55 AM

10:45 AM 10:55 AM

9:45 AM 9:55 AM

8:45 AM 8:55 AM

5:45 PM 5:55 PM

Welcome Remarks

Mike Boward, Sergeant

Fort Collins Police


Marvin “Ben” Haiman, Chief of Staff,

Washington D.C. Metropolitan Police Department

11:55 AM 12:50 PM

10:55 AM 11:50 AM

9:55 AM 10:50 AM

8:55 AM 9:50 AM

5:55 PM 6:50 PM

Capitalize on Cutting Edge Technology for Success

  • Discover new technology products on the market that can improve your recruitment process
  • Enhance communication with candidates to keep them engaged
  • Decrease wasted man hours by relying on tech solutions that can save time to reach your recruitment goals


Marvin “Ben” Haiman, Chief of Staff,

Washington D.C. Metropolitan Police Department

12:50 PM 1:35 PM

11:50 AM 12:35 PM

10:50 AM 11:35 AM

9:50 AM 10:35 AM

6:50 PM 7:35 PM

Pre-Screening Efficiency to Improve Hiring Process

  • Decrease processing time to secure top candidates to join your department
  • Save valuable recruiting budget dollars by streamlining organizational flow
  • Improve quality of candidate pool by offering additional assistance where needed
  • Remove negative hires that damage organizational culture and departments image


Todd Mickelsen, CEO,



Austin Mead, Deputy, Recruiter/Mentor 

Davis County Sheriff’s Office 

1:35 PM 1:50 PM

12:35 PM 12:50 PM

11:35 AM 11:50 AM

10:35 AM 10:50 AM

7:35 PM 7:50 PM

Tools & Technology Spotlights

Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization. 


Sabih Khan, Global Industry Leader, Public Safety & Justice  



Dilshad Albert, Vice President State & Local  


1:50 PM 2:10 PM

12:50 PM 1:10 PM

11:50 AM 12:10 PM

10:50 AM 11:10 AM

7:50 PM 8:10 PM

Networking Break

2:10 PM 2:55 PM

1:10 PM 1:55 PM

12:10 PM 12:55 PM

11:10 AM 11:55 AM

8:10 PM 8:55 PM

Best Practices when Hiring Lateral Candidates

  • Assess department needs and identify lateral candidates that fit in the culture of your department
  • Investigate the pros and cons of hiring a lateral candidate
  • Examine the process of hiring lateral candidates including any regulatory restrictions
  • Prepare a seamless transition for hire when entering a new department


Kristen Wright-Van Meter, Former Recruiting Sergeant 

Arizona Department of Public Safety 


2:55 PM 3:40 PM

1:55 PM 2:40 PM

12:55 PM 1:40 PM

11:55 AM 12:40 PM

8:55 PM 9:40 PM

Marketing Excellence: A Case Study Featuring the Iowa Department of Public Safety and Epic Recruiting

  • Recognize major differences in toady’s applicants to pinpoint recruiting efforts
  • Build a recognized brand and create professional content to reach target audience
  • Assess the impact data has on your recruiting efforts
  • Increase reach and create awareness by utilizing online advertising


Brittany Winfrey, MBA, Digital Marketing Manager
Epic Recruiting

Alex Johnston, Chief Creative Officer,
Epic Recruiting


Mike Ford, Creative Director 
Epic Recruiting 


Shannon Hedges, Recruitment and Hiring Coordinator, 
Iowa Department of Public Safety 

3:40 PM 4:50 PM

2:40 PM 3:50 PM

1:40 PM 2:50 PM

12:40 PM 1:50 PM

9:40 PM 10:50 PM

Networking Lunch

4:50 PM 5:35 PM

3:50 PM 4:35 PM

2:50 PM 3:35 PM

1:50 PM 2:35 PM

10:50 PM 11:35 PM

Driven by Data: Capitalize on Data to Improve Recruitment

  • Identify which data sets are valuable for your recruitment efforts to avoid costly mistakes
  • Examine current recruitment efforts through data analysis to identify which efforts are most successful to maximize your recruiting budget
  • Maximize data analysis to monitor traffic on your website and social media platforms to improve recruiting efforts


Rachel Frizzell, Administrative Coordinator, Recruiter

Hamilton County Sheriff’s Office

5:35 PM 6:20 PM

4:35 PM 5:20 PM

3:35 PM 4:20 PM

2:35 PM 3:20 PM

11:35 PM 12:20 AM

Step by Step: A Guide to Creating Dynamic Recruitment Videos with A Phone

  • Tips for creating a full-service in-house video marketing team
  • Learn critical editing tips to improve the content quality to increase positive response from viewers
  • Identify the equipment and tools that are needed to create and upload the video to all of your platforms


Stephen W. Benson II, MBA, Sergeant

Metropolitan Police Department

6:20 PM 6:50 PM

5:20 PM 5:50 PM

4:20 PM 4:50 PM

3:20 PM 3:50 PM

12:20 AM 12:50 AM

Networking Break

6:50 PM 7:35 PM

5:50 PM 6:35 PM

4:50 PM 5:35 PM

3:50 PM 4:35 PM

12:50 AM 1:35 AM

Customer Service Excellence: Applicant First Approach to Improve Recruitment

  • Unlock techniques to improve communication and interactions with candidates throughout the recruitment process
  • Analyze candidate and new hire feedback to improve application experience
  • Streamline the recruitment process by reducing the process time to enable candidate to remain engaged and eager to join your department



Sabih Khan, Global Industry Leader, Public Safety & Justice  




Mike Boward, Sergeant,

Fort Collins Police


Dr. Vereen Barton, Assistant Division Chief, Director of Recruiting, Criminal Investigation And the Office of Accountability and Oversight  

Maryland-National Capital Park, Prince George’s County


7:35 PM 8:20 PM

6:35 PM 7:20 PM

5:35 PM 6:20 PM

4:35 PM 5:20 PM

1:35 AM 2:20 AM

Omni-Channel Approach to Recruiting

  • Develop a schedule to maximize your recruitment teams efforts throughout the course of the year that aligns with your budget
  • Analyze community engagement opportunities, regional and national recruitment fairs, college career days, and military recruitment opportunities to identify the best fit
  • Collaborate closely with your marketing team to maximize exposure on social media platforms to highlight the departments recruitment efforts


Julie Nabors, Sergeant, Background and Recruitment

Metro Nashville Police Department


Garren Hoskins, Officer, 

Metropolitan Nashville Police Department 

8:20 PM 8:30 PM

7:20 PM 7:30 PM

6:20 PM 6:30 PM

5:20 PM 5:30 PM

2:20 AM 2:30 AM

Closing Session

Mike Boward, Sergeant,

Fort Collins Police


Marvin “Ben” Haiman, Chief of Staff,

Washington D.C. Metropolitan Police Department

8:30 PM 9:30 PM

7:30 PM 8:30 PM

6:30 PM 7:30 PM

5:30 PM 6:30 PM

2:30 AM 3:30 AM

Networking Cocktail Reception

Join us for drinks, hors d’oeuvres, and face-to-face networking with peers.

Thursday - February 22, 2023

11:00 AM 12:00 PM

10:00 AM 11:00 AM

9:00 AM 10:00 AM

8:00 AM 9:00 AM

5:00 PM 6:00 PM

Networking Breakfast

12:00 PM 12:10 PM

11:00 AM 11:10 AM

10:00 AM 10:10 AM

9:00 AM 9:10 AM

6:00 PM 6:10 PM

Opening Remarks

Mike Boward, Sergeant,

Fort Collins Police


Marvin “Ben” Haiman, Chief of Staff,

Washington D.C. Metropolitan Police Department

12:10 PM 1:30 PM

11:10 AM 12:30 PM

10:10 AM 11:30 AM

9:10 AM 10:30 AM

6:10 PM 7:30 PM

Tabletop: Recruiting and Retention Strategic Planning Session for Chiefs, Managers, and Recruiters

  • This session is a series of interactive tabletop activities designed to engage participants about the current and future status of their recruiting activities 
  • Think strategically about current processes and practices to improve recruitment and retention within departments of all sizes 
  • Identify strengths, weaknesses, opportunities, and threats of approaches to recruitment and retention 


Mike Boward, Sergeant, 

Fort Collins Police 


Marvin “Ben” Haiman, Chief of Staff,  

Washington D.C. Metropolitan Police Department 

1:30 PM 2:15 PM

12:30 PM 1:15 PM

11:30 AM 12:15 PM

10:30 AM 11:15 AM

7:30 PM 8:15 PM

Combat Retention Issues from Day One

  • Focus additional attention for officers with 1-5 years’ experience within the department to avoid losing valuable employees at an early stage
  • Gauge common retention issues for new employees including leadership styles, adjusting to schedules, stresses of the profession to ensure guidance and education is utilized
  • Utilize leadership from longstanding employees as mentors to improve organizational culture and retention of young officers


Chase Winterberg, JD, PhD, Director of the Hogan Research Institute 

Hogan Assessments 


Daniel King, MS, Consultant 

Hogan Assessments 


Colette Jaeger, Captain, Technical Operations Division Commander 

Grand Chute Police Department, Wisconsin 

2:15 PM 2:35 PM

1:15 PM 1:35 PM

12:15 PM 12:35 PM

11:15 AM 11:35 AM

8:15 PM 8:35 PM

Networking Break

2:35 PM 3:20 PM

1:35 PM 2:20 PM

12:35 PM 1:20 PM

11:35 AM 12:20 PM

8:35 PM 9:20 PM

Prioritize Women in Law Enforcement to Improve Retention

  • Utilize strategies to create a supportive and nurturing environment for women in law enforcement
  • Assess new techniques to improve workforce culture and inclusion to promote female professionals role within the organization
  • Explore tested tactics to retain and empower female officers through mentorship



Ettice Brickus, MSM, M.S.ED, Lieutenant Colonel, Deputy Chief of Patrol, Area 2 Commander 

Baltimore Police Department


Yasmin Brown, Captain, Assistant Chief, Support Operations

Maryland-National Capital Park Police

3:20 PM 4:30 PM

2:20 PM 3:30 PM

1:20 PM 2:30 PM

12:20 PM 1:30 PM

9:20 PM 10:30 PM

Networking Lunch

4:30 PM 5:15 PM

3:30 PM 4:15 PM

2:30 PM 3:15 PM

1:30 PM 2:15 PM

10:30 PM 11:15 PM

Capitalize on Exit Interviews to Improve Retention

  • Design a comprehensive survey to capture critical information to identify retention issues
  • Create and utilize metrics to assess why employees are leaving your agency to identify areas of improvement
  • Monitor levels of retention over a 3-5 year period to calculate if changes based from exit interviews is improving retention


Rachel Frizzell, Administrative Coordinator, Recruiter

Hamilton County Sheriff’s Office

5:15 PM 6:00 PM

4:15 PM 5:00 PM

3:15 PM 4:00 PM

2:15 PM 3:00 PM

11:15 PM 12:00 AM

State of the Industry Address: Policing Success Tactics for 2025 and Beyond

  • Address the current climate for police recruitment and retention across the country to identify major issues
  • Analyze new techniques discussed throughout the conference that can be implemented in your department
  • Discover tweaks that can be made to your current recruitment and retention efforts that can move the needle to achieve your organizational goals




Mike Boward, Sergeant,

Fort Collins Police




Ettice Brickus, MSM, M.S.ED, Lieutenant Colonel, Deputy Chief of Patrol, Area 2 Commander,

Baltimore Police Department 


Marvin “Ben” Haiman, Chief of Staff,

Washington D.C. Metropolitan Police Department



6:00 PM 6:10 PM

5:00 PM 5:10 PM

4:00 PM 4:10 PM

3:00 PM 3:10 PM

12:00 AM 12:10 AM

Closing Session

Mike Boward, Sergeant,

Fort Collins Police


Marvin “Ben” Haiman, Chief of Staff,

Washington D.C. Metropolitan Police Department